PLAN YOUR VISIT
Opening Hours
Daily 10am - 7pm
(Last Entry: 6:00pm)
Closure Dates
(For Maintenance)
20 May 2025
Ticketing
-
Children below 3 years old enter for free.
-
Children under the age of 12 must be accompanied by an adult.
-
Singapore residents include Singapore citizens, permanent residents and all pass holders (employment or work, long-term visit, dependent and student).
-
For group bookings, please contact us in advance for group rates and reservations.
Please note: Admission is subject to limited capacity per timeslot. To secure your preferred timeslot, we recommend booking your tickets in advance. Tickets can be purchased online here or on-site at the Centre’s ticketing counter.
OPTIONS TO ENHANCE YOUR EXPERIENCE
1. Gallery Guide
Available in hard copy for purchase, we offer gallery guides in both English and Mandarin to help visitors navigate and better understand the exhibits.
​
The gallery guide provides an excellent visual complement to your visit, highlighting the main features of the galleries and serving as a wonderful keepsake.
Visitors are encouraged to purchase the gallery guides before beginning their exploration of the galleries. For more information on what you can expect at centre, check out our galleries here.
2. Multimedia Audio Guide
Enjoy a narrated experience and further enrich your visit with our online Multimedia Audio Guide, accessible from your own mobile devices. Simply scan the QR codes displayed at our exhibits.
Visitors are encouraged to bring their own earpieces and take advantage of the Centre's free Wi-Fi to access the audio guide.
-
Don’t have a mobile device or seeking an enhanced viewing experience? We’ve got you covered! Multimedia audio guide tablets are available for rental at $10 per device at the Centre’s counter, subject to availability.
-
Forgot your earpieces? No problem! You can purchase them on-site at our counter.
3. Guided Tours
Elevate your experience at the Centre with a guided tour by choosing from the following options:
​​​
a. Join Our Character Tour "Under-One-Roof"
Available at 6:30 PM on scheduled dates, this tour has limited capacity on a first-come, first-served basis. To secure your spot and avoid disappointment, we recommend booking online in advance. Find out more about this immersive experience here.
​
b. Private Tour Guide Service (< 10 persons)
Opt for a private tour guide service for yourself or your group (maximum of 10 persons). You can add on this service when purchasing your admission ticket. Please note that this option is only available for online booking and requires a minimum of 3 days' advance reservation.
c. Private Tour for Groups (>10 persons)
For groups larger than 10, we offer personalised guided tours outside of operating hours from 8am to 10am. This option is ideal for corporate, community, and school groups.
All guided tours last approximately 1.5 hours and are conducted by our trained in-house tour guides.
​
For rates and availability, please contact us at info@chinatownheritagecentre.com.sg to enquire.​​
4. Event Space Rental
Looking for a venue for your next event? The Chinatown Heritage Centre is the perfect choice for a centrally-located space in the vibrant heart of Chinatown.
​
​Our venue combines cultural heritage with modern amenities, making it ideal for corporate meetings, workshops, and social gatherings. Easily accessible by public transport, the Centre offers a unique backdrop that enhances any occasion.
Whether you're planning an intimate gathering or a larger event, our dedicated team is here to assist with setup, catering recommendations, and technical needs.
For rates and availability, please write to us at info@chinatownheritagecentre.com.sg to enquire.
5. Photography Packages
Capture unforgettable memories with a personalised photo shoot session at the Centre, whether for your wedding or family portraits. Enjoy exclusive access to our venue before opening hours (before 10:00AM) and after hours (after 7:00PM), ensuring an uninterrupted session with the space entirely to yourself. Explore captivating heritage backdrops that offer endless possibilities. Book your photoshoot here.
Please note that this option is exclusively for personal photo shoots. For inquiries related to commercial filming and photography, please fill out the request form here.
6. Amenities and Accessibility
We are dedicated to providing a positive and enjoyable experience for all our visitors. To make our exhibits and gallery programs as accessible as possible, we offer a range of services including:
a. Free Wi-Fi
Enjoy free wireless access throughout the Centre, which you can use to access our gallery guide or multimedia audio guide.
​
b. Lost & Found
If you have lost or found an item, please approach our counter staff for assistance.
​
c. Strollers
Due to space constraints and safety concerns for our exhibits, strollers are not permitted in the galleries. A designated stroller parking area is available on the 1st floor.
​d. Wheelchair Accessibility
All levels of the Centre are accessible by lift, allowing wheelchair users to visit our galleries. However, due to the nature of some exhibits, certain areas may not be wheelchair accessible.
​
For the safety and comfort of all visitors, we are unable to accommodate more than three wheelchair users in the Centre at one time.
​​
e. Restrooms
Each level is equipped with male and female restrooms, along with an accessible washroom for wheelchair users and seniors located on Level 1.
​
f. Shop & Dine
Visit our retail and food & beverage options within the Centre to pick up souvenirs or grab a drink & snack. Learn more about the centre's retail and dining options here.
DIRECTIONS
By MRT
Alight at Chinatown MRT (Exit A). Walk along Pagoda Street for approximately 2 minutes. The Chinatown Heritage Centre is located on your left.​
By Car
Street Parking is available along Mosque Street and Temple Street. Alternatively, you can park at Chinatown Point or Hong Lim Complex, both within walking distance of the Centre.
By Taxi/
Private
Car Hire
Designate your drop-off location at Pagoda Street, in front of the Sri Mariamman Temple. Walk along Pagoda Street for approximately 5 minutes, and the Centre is located on your right.
VISITOR GUIDELINES
Touching the Exhibits
While we encourage engagement with our interactive displays, please refrain from touching any exhibits marked "Do Not Touch." Even clean hands can cause damage. Be mindful of all barriers, signages, and floor markings.
Safety of Young Visitors
For the safety and security of young visitors, children under 12 must be accompanied by an adult at all times. Running in the exhibition galleries is not permitted.
Backpacks & Luggage
To protect the exhibits from accidental damage, please avoid bringing large backpacks or luggage. During peak visitor times, you may be asked to remove or store these items before entering.
Consideration for Others
To ensure a pleasant experience for all visitors, kindly set your mobile phone to silent mode and avoid loud conversations in the exhibition galleries.
Food and Drinks
Food and drinks are not allowed in the galleries to prevent spills and keep pests away from both visitors and exhibits.
Behaviour
We strive to maintain a safe, inclusive, and respectful environment for everyone. Individuals exhibiting abusive, threatening, or violent behaviors will be asked to cease or leave the Centre premises.
Photography and Filming
Feel free to take photos to remember your visit! However, the use of tripods, selfie sticks, and flash photography is prohibited unless otherwise stated. Prior permission is required for filming in the galleries.
Smoking
We are committed to a smoke-free environment. Smoking or vaping is not permitted within the Centre premises.
Prohibited Items
Animals, live plants or flowers, naked flames, flammable items, and any other items deemed a risk to authorised areas are strictly prohibited.
